Privacy Policy

Introduction

Welcome to Lotus Totem. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and use our services.

Data We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name and email address when you create an account
• Wishlist data (product links, notes, and preferences)
• Payment information (processed securely by Stripe)
• Communication preferences and support interactions

Automatically Collected Data

When you use our services, we automatically collect:

• Browser type and device information
• IP address and general location data
• Usage patterns and feature interactions
• Performance metrics and error logs

How We Use Your Data

We use your personal data to:

• Provide, maintain, and improve our services
• Process your transactions and subscriptions
• Send you price alerts and notifications
• Respond to your support requests
• Communicate important service updates
• Analyze usage patterns to enhance user experience

Data Sharing

We do not sell your personal data. We may share your information with:

• Service providers who help us operate our platform (Supabase, Stripe)
• Analytics providers to help improve our services
• Law enforcement when legally required

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt out of marketing communications
• Withdraw consent at any time

Data Security

We implement appropriate security measures to protect your personal data, including encryption, secure authentication, and regular security audits. However, no method of transmission over the Internet is 100% secure.

Contact Us

If you have questions about this privacy policy or your personal data, please contact us:

Email: privacy@lotustotem.com